Contact True Religion Customer Service
How to Reach a Person at True Religion
Toll-Free Number:
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1-844-878-7546
Customer Service:
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1-972-678-1470Allen
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1-469-351-3200Dallas
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1-972-522-0007Grand Praire
True Religion Emails:
True Religion Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular True Religion Phone Number | 1 (844) 878-7546 |
| Average Hold Time | 00:00:18 |
| Average Calls duration | 1 minute |
| Most Popular True Religion Email Address | cs@truereligion.com |
| True Religion Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| True Religion Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to True Religion | Order id or tracking number, first and last name or email |
Contact Information
True Religion Website:
True Religion Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Allen
820 West Stacy Road
Allen, TX 75013
Dallas
13350 Dallas Parkway
Dallas, TX 75240
Grand Praire
2950 West Interstate 20
Grand Praire, TX 75052
Returns
11127 Catawba Ave
Fontana, CA 92337
Copyright Infringement Inquiries
True Religion Sales, LLC
1888 Rosecrans Avenue
Manhattan Beach, CA 90266
Summary of True Religion Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call True Religion?
Shipping and Delivery Question:
- “Lost package”
- “Can’t find package”
- “Where's my package”
Return/ Replace Question:
- “Return”
- “Trying to return my order”
- “Change delivery address order #17034752”
Request for Information Question:
- “Need to speak to an agent about my address”
- “Information”
- “About my retrue”
Refund Question:
- “Waiting on a refund”
- “Refund issue”
- “Refund”
Product/ Service Question:
- “Disappointed Customer”
- “Complaint”
- “Store Complaint”
Payments and Charges Question:
- “I'm not getting credit on my account for purchases”
- “To make payments”
- “Didn’t get a item and I have been charged”
Activation/ Cancellation Question:
- “Cancel items”
- “Need cancel orden”
- “Cancel order”
Staff Question:
- “Customer service”
- “Bad customer service”
- “I want to speak to customer service”
Account Question:
- “My account is not being credited for purchases I’ve made”
- “Trying To Log In My Account”
- “Trying to redeem my rewards”
Website/ Application Question:
- “My order/website will not let me reset my password.”
- “Can’t order online”
- “I placed an order online and it charged my card twice for the same order but there's no record indicating I have an order made”
Cards Question:
- “For order that took money off my card but didn’t receive a order number nor did it go thru”
- “Why do you need my credit card information for me to return something I don't understand”
- “My money was taken off my gift card. And nothing was purchased.”
Employment Question:
- “Payroll”
- “Employment record”
- “W-2s”
Other Question:
- “My order”
- “Haven’t received my order”
- “Chet my orde”
Compare True Religion Customer Service To
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