True Religion
True Religion Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True Religion has a 1.6 star rating from 126 reviews; 4% would recommend, with most consumers dissatisfied and an unfavorable rating share of 86% versus 7% positive.
Key Takeaways for Future Customers
- Expect long delivery issues and frequent missing packages noted in True Religion reviews.
- Prepare for difficult returns and slow or partial refunds as common resolution requests.
- Customer service access is limited; phone contact is often unavailable.
Negative Feedback / Risk Areas
- Repeated missing or misdelivered orders and tracking failures.
- Delayed or incomplete refunds and unclear return labels causing disputes over billing.
- Poor customer support response and wrong sizes or defective items sent.
Positive Feedback
Some customers praise the product quality and say they love the clothes despite many True Religion customer complaints about service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True Religion has a 1.6 star rating from 126 reviews; 4% would recommend, with most consumers dissatisfied and an unfavorable rating share of 86% versus 7% positive.
Key Takeaways for Future Customers
- Expect long delivery issues and frequent missing packages noted in True Religion reviews.
- Prepare for difficult returns and slow or partial refunds as common resolution requests.
- Customer service access is limited; phone contact is often unavailable.
Negative Feedback / Risk Areas
- Repeated missing or misdelivered orders and tracking failures.
- Delayed or incomplete refunds and unclear return labels causing disputes over billing.
- Poor customer support response and wrong sizes or defective items sent.
Positive Feedback
Some customers praise the product quality and say they love the clothes despite many True Religion customer complaints about service.
Media from reviews
Carrollton, Georgia
Disgruntle Customer
- - I spent $800 on merchandise that arrived defective with ripped pockets.
- - They want customer service representatives back so you can speak with them.
Absolutely the worst service. Spent $800 on merchandise for them to send me defective clothes with ripped pockets stitched together.
They need to bring customer service representatives back so that you can speak with them.
I will not be ordering anything else from them. This is the worst experience ever dealing with this company.
User's recommendation: Don’t waste your time sent pants with pockets stitched together then going to have to wait 6 weeks to them to sent back and agent Erin not Helpful at all and she Claimed that True Religion doesn’t have a Phone number to speak with anyone then she Disconnected the Chat
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
Never received my package
All I want is my package. I just need my package today. I paid $31 for it to come in 2 days; that never happened.
Preferred solution: My package
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Verified Reviewer |
New Orleans, Louisiana
I never got my package.
I never got my package from January 6 and it still havent came and I paid $31 so I could come the next two days and still havent came
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Verified Reviewer |
Jersey City, New Jersey
Sent the wrong size need . I need a size 31 not 24
- - Wrong size sent: 24 instead of 31.
- - They want an even exchange for the correct size.
- - The manager could not explain returns; the price may not match.
They sent the wrong size. I need a size 31 you sent size 24 just want a even ex change tried to take it back to the store, but the manager did not know how to do returns as she told me that if I exchange and I got the money back, that is no guarantee that I will get the jeans at the same price, which I feel is not fair because it was yall mistake on yall end
- No one to talk to in person online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn Refund
Refund was less than the money used for the purchase. I was not informed of such. I won't recommend this company to anyone.
- Dont inform you that they will deduct shipping cost when you request a return label for shipping a return back poor communication
Preferred solution: Full refund
Rochester Hills, Michigan
Did not receive confirmation for my purchase
I ordered clothes on March 21 and have yet to receive a confirmation email or any updates regarding my package
San Antonio, Texas
Waiting on a refund
I have been waiting for a refund its way past the time you all told me. Status asap I have requested time after time what is the hold!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Questionung a charge
- - Charge 12/9/2025: True Religion eCom $164.
- - Unfamiliar with the company.
- - User was at hospital for surgery 6 AM to 4 PM and asks what the charge is for.
Emailed company. They did not respond for almost a week.
They claim fraud is something they don't take lightly however they refuse to send me a copy of the invoice I had to have my credit card canceled and reissued.
I spent over a week updating auto pays etc. I was in hospital at time of purchase
My current Visa card statement shows a charge on 12/9/2025 to True Religion eCom for $164. I am very unfamiliar with your company.
Plus, I was at the hospital in surgery from 6 AM until after 4 PM. What is this charge for?
- Have never done business with them
- Have never done business with them
Preferred solution: Full refund
User's recommendation: I don't purchase denim pants etc. I do not kniw anything about this company. Did/could not make purchase! Was in hospital having surgery 6am -after 3pm. Tired and in pain that note. Did not shop!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing order
- - Package was sent to Baltimore 21229 instead of 9722 Country Meadows Lane Apt 2D.
- - They need it sent to the right address or a refund.
My package was supposed to be sent to 9722 Country Meadows Lane Apt 2D, which I can see on your file, but the order was sent somewhere in Baltimore 21229. Please, I need my order sent to the right address, or I need a refund. Thank you.
Preferred solution: Full refund
User's recommendation: I bought countless items same address i don't understand why this error
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
File a claim
My package says that it was delivered with no pictures of the drop-off, and I haven’t received it yet.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn issue
I am yet to receive my refund from a return I made 3 weeks ago, and I would like to be refunded as soon as possible.
Preferred solution: Full refund
User's recommendation: I need my refund pease
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burbank, California
Thanks for contact me. but I need somebody to call me.
I need somebody to call me to buy the sweatshirt directly by phone. In your portal I couldn't find it. thank.s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Suspicious charge
Company refuses to send the invoice regarding the order. They claim it is security-related despite my card being used for the sale.
I was in hospital having surgery the day of the order. I have never heard of this company nor wear their products. Had to have my card canceled and reissued.
Took several days to receive and yhen update autovpays subscriptions etc. Still waiting for bank to solve
NO! Don't wear the products they sellWould buy locally
Had a charge for $164.62 I'm unfamiliar with the company. The date of the order I was in surgery.
The company will not reply to emails. I had to call the bank.
- Does not answer emails
Preferred solution: Full refund
Stone Mountain, Georgia
Refund issue
My order never came. Kiara is still trying to charge me. I reported this issue back in December, and nothing still hasn't been done yet.
Preferred solution: Refund to order again Klarna still charging me
Riverside, California
Information
- - It was resolved after contacting FedEx.
- - A driver mistake occurred and the package was retrieved from the wrong location.
- - Thanks for getting back to me.
The problem was resolved After i contacted fedex and gave my complaint, after admitting their driver made a mistake, someone must have gone back to the wrong location to retrieve the package and came to my correct location. so problem solved.. Thank you for getting back to me..
User's recommendation: definitely
Baltimore, Maryland
Resolved: Unsatisfied customer
Told me I needed to contact fedex. Dont trust what is sent until you know for certain.
I am unsatisfied wuth the results. I still dont have my items after waiting forever to get them. The fedex driver left the package outside the wrong building
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